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Privacy Policy
Effective Date: 3/16/2026
This Privacy Policy describes how we collect, use, and protect information obtained through our website.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Appointment or inquiry details
- Information submitted through contact or intake forms
How We Use Your Information
Information collected may be used for the following purposes:
- Responding to inquiries or appointment requests
- Providing information about our services
- Improving website functionality
- Communicating with individuals who request contact from our practice
- Maintaining website security
SMS Communication & Consent
If you provide consent to receive SMS communications from Isimi Health and Wellness, you may receive:
- Appointment reminders
- Scheduling confirmations or updates
- Care-related informational messages
- Customer support communications
- Follow-up messages
- Billing inquiries
- Promotions or offers, where applicable
SMS Terms & Conditions
The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- Appointment reminders
- Scheduling confirmations or updates
- Care-related informational messages
- Customer support communications
- Follow-up messages
- Billing inquiries
- Promotions or offers, where applicable
Types of SMS Communication
If you have consented to receive text messages from Isimi Health and Wellness, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers, where applicable
Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Isimi Health and Wellness at any time."
Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week regarding your appointments or account status.
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Isimi Health and Wellness in the following ways:
- Verbally, during a conversation
- By submitting an online form
Opt-out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help
If you are experiencing any issues, you can reply with the keyword HELP. You may also contact us directly or visit our Contact Us page.
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures
Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit our Privacy Policy page. Message frequency may vary.
SMS Terms of Service
If you consent to receive conversational or informational SMS messages from Isimi Health and Wellness, you agree to receive SMS communications related to appointments, services, and support.
- Reply STOP to opt out at any time
- Reply HELP for assistance
- Message and data rates may apply
- Messaging frequency may vary
Cookies & Website Analytics
Our website may use cookies or analytics tools to understand how visitors use our site. Cookies are small files stored on your device that help improve functionality and user experience.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
You may disable cookies through your browser settings if you prefer.
Data Security
We take reasonable administrative and technical measures to protect information submitted through our website. However, no internet transmission can be guaranteed to be completely secure.
Please avoid submitting sensitive medical or confidential information through website forms unless directed to do so through a secure platform.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental or guardian consent.
Changes To This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Isimi Health & Wellness PLLC Address:111 North Wabash Ave. Ste 100 The Garland Building #3526 Chicago, IL, 60602 Phone: 773- 317- 6507 Fax Number: 279- 300-4163
